Optimized search functionality should be employed to locate content easily, quickly, and efficiently. What is the best knowledge management software to use. Knowledge management software 2020 best application. Helprace is the easier way to organize, collaborate and build support documentation.
A wellorganized knowledge management system improves staff efficiency, customer satisfaction, and business service quality. Best knowledge management software for small business. Phpkb knowledge base software provides the tools to capture and share knowledge as well as to manage the whole knowledge management cycle. It can set up and manage the customer support easily. Its also made for organizations and teams for all sizes. Phpkb provides you with the opportunity to maximize these benefits. Knowledge base software phpkb knowledge management software phpkb knowledge base software is the leading webbased knowledge management system.
Advanced knowledge management software configuration. If you are looking for a price quote to purchase our knowledge base management software, you can visit the pricing page. Phpkb is a solid product that our experts evaluated with a 8. Freshdesk vs phpkb knowledge base comparison itqlick.
The system is able to detect gaps in knowledge and supports their clarification. Phpkb knowledge base software is more expensive but is it better. Im the founder of weve helped thousands of companies create the perfect knowledge base, including customers like from big name brands incl. Knowledge base software knowledge management software. Search a portfolio of knowledge management software with wysiwyg editor functionality. What are the best knowledge management software tools for. Our proprietary system gives you a brief look at the general rating of phpkb and inbenta knowledge management. Integrate users and groups from microsoft active directory, novell edirectory, etc. Getting the perfect knowledge management software product is all about crosschecking various solutions and figuring out the top application for your specific needs. Organize enterprise wiki server, provide immediate, 247 support, launch selfservice web help desk. Looking to make a switch from phpkb knowledge management software. Chadha software technologies phpkb is knowledge software used by companies to create an organized knowledge base to help customers and staff employees with the right information, faqs, documents and training material at the right time. Chadha software technologies phpkb is a webbased knowledge base software, both as an online knowledge base system and as an intranet knowledge base, that helps a company to share information with their customers or employees on companys public website or intranet with a professionalgrade searchable, customizable and brandable knowledge base platform.
The benefits to you and your business are limited only by the use you make of knowledge management. With phpkb software, you can add a powerful, searchable knowledge base to your site in minutes and. For general quality and performance, phpkb scored 8. Our unique process gives you a brief look at the general rating of phpkb and remedy knowledge management. How can your business leverage a free trial of knowledge management software. A knowledge management software solution pools knowledge from a wide range of employees and departments, and stores it at a central location that is easy to locate. Phpkb is the most modern knowledge base management software in the industry. Its knowledge management software puts knowledge at the fingertips of your users and harnesses knowledge as soon as you find it with powerful knowledge authoring made for mobile. We are sure that you will find everything you expect from this knowledge management software. Phpkb is a knowledge base software that keeps information organized, accessible, and easy to manage for internal teams and external customers.
Relevant knowledge management software trends increasing use of ai to filter information. Knowledge management software providers are leveraging ai to autotag content as per categories, making search indexing more efficient. It is developed in php and supports both mysql and sql server databases. Phpkb is the leading fully responsive webbased knowledge management software that allow support teams to create knowledge base articles to share stepbystep instructions and guides, along workarounds and solutions to common problems. Phpkb knowledge base software offers enterprise class features with the pricing that can fit a small business budget. This category was originally devised to hold websites that deal with these interacting, mostly large suites of tools. Knowledge management software km software is a subset of enterprise content management software, which contains a range of software that specializes in the way information is collected, stored andor accessed. It is a knowledge management software to locate, capture and share information with your website users or internal staff. Phpkb is the leading fully responsive webbased knowledge management software that allow support teams to create knowledge base articles to share. Phpkb is a knowledge management solution, which helps organizations manage, modify, remove or add documents, files, training materials, faqs, howto guides, and more in a centralized repository and manage sharing with external as. Phpkb knowledge management software provides a range of advanced features that enable your business to handle customer support more efficiently. Knowledge base software by chadha software technologies. Best knowledge management software knowledge management software used by many organizations to make explicit and tacit knowledge readily available to the right employees. Phpkb knowledge base software this proprietary knowledge base program is from chadha software technologies available as an saas software as a service application.
You can set it up rapidly to expedite your content creation and publishing to begin truly empowering your endusers to solve issues. Compare phpkb vs inbenta knowledge management 2020. This powerful and robust knowledge base software allows you to create your own knowledge base within minutes. Intelligent selfservice helps your customers in finding. They are also using ai to auto recommend content when users type queries into the builtin search bar, live chat, or email. Knowledge base software is an application your company can use to publish every article and document necessary for customers to solve problems themselves. Phpkb knowledge base software makes publishing, sharing and collaborating on knowledge easy. Phpkb knowledge base software helps you share documentation and procedures internally and familiarize your new staff members with product details so that they can be up and running more quickly. Knowledge management software is technology that captures, aggregates, organizes, and contextualizes raw data obtained from product data, customer interaction, leads analysis, etc. Getting the most effective knowledge management software product is all about comparing different solutions and determining the top software for your specific needs. It lets you save time on onboarding new support representatives and respond faster to customers as a team. Calibre ebook manager calibre is a useful and powerful ebook management system. Chadha software technologies phpkb is rated 0, while freshdesk is rated 10.
It provides the basic features offered by other similar software like asset management, incident or problem management, request management, faq, ldapactive directory synchronization, reporting, workflow, scheduling, and a self service portal. The top 10 free and open source knowledge management. You can create articles from scratch, use templates, identify similar articles, or import knowledge from external sources. Knowledge base software phpkb knowledge management. Phpkb is a fullfeatured and modern knowledge management software that can deploy as an owned or hosted application. Knowledge management has a wide variety of aspects, most of which are implemented via some sort of technology. Phpkb knowledge management software cost price list. Undoubtedly, knowledge management software is the key to better decision making and guide your business in the right direction. Phpkb knowledge base software is our flagship product. Get a 30day trial of phpkb knowledge base software that you can download and install on your own server for evaluation before you decide to purchase a. Phpkb knowledge base software is the winner of this comparison among various knowledge management software solutions. About phpkb knowledgebase script phpkb professional 2. What kind of platform are they most comfortable with when it comes to sharing knowledge. Phpkb knowledge base software is more expensive than jira.
Nov 2019 freshdesk vs phpkb knowledge base software which is better help desk software. Phpkb is most popular knowledge base software that keeps information organized, accessible, and easy to manage for internal teams and external customers. So, if you are in search for a professional, secure and awardwinning knowledge base management system, then phpkb should be your choice. Phpkb is a modern knowledge management software that allows you to quickly setup the knowledgebase and starts organizing your organizations knowledge. Phpkb vs remedy knowledge management 2020 comparison. Help your customers help themselves with a free trial of knowledge base software from zendesk guide. Numerous companies have set up suites of interacting tools to cover a wide range of km functions. Phpkb knowledge base software is the most userfriendly selfhelp system available in the market. Servicenow knowledge management using this comparison chart. Your choice of km software must depend on how majority of the knowledge is shared in your organization, and the km culture among the workforce. Find out how a knowledge base software like phpkb can help your business provide a better selfservice experience to your customers so they can easily find. However, you may want to consider other knowledge management software products that got even better scores and satisfaction ratings. Phpkb knowledge base software is renowned for its straightforward approach and intuitive selfservice tools that encourage your customers to help themselves. Getapp is your free directory to compare, shortlist and evaluate business solutions.
Walmart, stanford university, hertz, mashable, to fastgrowing startups such. Phpkb is knowledge base software that has been designed to provide a complete knowledge management solution for your business. It enables your organization to locate, capture and share information with staff and customers. Share knowledge, including microsoft office documents and pdf files from your web browser. Our team of experts after thorough research and survey have come up with these 10 free and open source knowledge management software, making it easy for you to select the one which best suits your business requirements. Plus, its reasonably priced for a lifetime license youll never have to pay any annual license fees to. General overview of phpkb knowledge base management software. Best knowledge management software systems 2020 goodfirms. Phpkb alternatives 2020 best similar software from. Phpkb knowledge base software is being used by many businesses and professionals in different industries. The concept of knowledge management is based on a range of practices used by an individual, a business, or a large corporation to identify, create, represent and. Phpkb knowledge base software provides a lot of benefits to your customers, as well as your employees.